You always find the "estimated shipping dates" of pre-order items right under the "add to cart" button on the product page. We get these informations from various suppliers & labels and sometimes - for unforeseen reasons that are usually beyond our control - shipping dates may be postponed. We try to keep the estimated shipping date as up-to-date as possible. Please note that our indicated shipping dates are always estimated and not guaranteed delivery dates.

If you wonder why your order hasn’t shipped yet, please check the estimated shipping date on the product page first.

If your order contains one or multiple Pre-Order items, your complete order will be held back until all Pre-Order items are in stock. 

Yes you can. Please note that we are not able to make any changes after we have packed and shipped your order.

Please send us an email to orders@blackscreenrecords.com.

We usually ship all orders within 7-14 business days once ALL items are in stock and ready to ship. Our carriers will pick up all packed orders at least once a week.

If your order contains one or multiple Pre-Order items, your complete order will be held back until all Pre-Order items are in stock. 

Yes! All of our own releases and the releases of our distribution partners are all officially licensed. We always ensure that all fees and royalties are paid to the rightful owners. We do not approve and support any kind of bootlegging or counterfeiting.

A pre-order may be sold out if either only a limited quantity is available due to production restrictions (limited pressing) or only a limited stock has been allocated to us as a distributor.