Guide to start an investigation via Deutsche Post
If your order shipped via Deutsche Post and your order seems to take longer than expected you can start an investigation via the Deutsche Post website: https://www.deutschepost.de/sendung/investigationInternational.html.
This investigation can help to locate your package and most package get delivered shortly after an investigation ist started.
Here are the information you need to fill in the form
Product: Mail Packet International Tracked
Item number: Insert your tracking number
Item posting date: Here also works the date of the last known update
Postcode posted from: 50823
City posted from: Cologne
Mode of conveyance: not specified
Information about the sender:
Black Screen Records
For questions or additional informations please email us at firstname.lastname@example.org.